Secure Delivery Options

We ship securely within the UK and worldwide. Delivery is not included in the price. This must be selected at checkout. 

As listed on all of our products on this website, we keep a limited stock of some items but otherwise all knitwear items are made to order.

For this reason, we aim to complete and ship orders within a maximum of 10 working days (within UK) and 21 working days (International) This is usually only applicable during busy retail periods such as Christmas or due to a delay in materials from our suppliers. 95% of all orders are normally completed within these time frames on both. 

For pre-order sales, please note that any additional non pre-order items purchased at point of sale will be shipped once pre-ordered items complete production. If additional items require sending beforehand, postage will need to be purchased via the post & packaging section on the website. 

For carrier service promises, please see below: 

* We use Royal Mail Tracked for all UK knitwear and clothing deliveries (1-2 working days) ++

* Royal Mail 1C/2C for all other items including pin badges, stickers and hats/caps. 

* We use Royal Mail/Parcelforce for everywhere else outside of the UK. Please see tracking links provided on shipping confirmation emails for the handover carrier and also local information for any import tax charges - allowing additional delivery time for potential custom checks. 

Both domestic and international tracked shipping options provide insurance and additional security that your order will arrive safely. RM 1C/2C also covers lower value items. 

Please note we are unable to instruct Royal Mail to leave your parcel with a neighbour/in a safe/specific/different place. 

If you are unavailable at time of delivery, Royal Mail will leave a calling card for you to rearrange delivery online for another suitable date, or collection from your local sorting office. 

For deliveries outside the UK, please check for similar process with your local mail delivery provider. 

++ please note the 1-2 working days quoted is the Royal Mail promise of service and applies only from date of postage. We cannot be held responsible for any delays within their network and should they occur - will assist where possible to ensure your package arrives safely.